How do I set up a storage volume?
We have a provisioning page to create Turbo volumes. Go to ITS Service Request System (SRS). Turbo can be ordered in 1TB increments. We provide Turbo Ordering Instructions to help with how to fill out the form.
How do I make changes to a volume?
- Go to the ITS Service Request System (SRS)
- Select Request Service at the top of the screen.
- Select Modify for either NFS or CIFS and on the following page choose the Turbo volume you wish to modify
- Enter in any changes you wish to make.
- Near the bottom of the page, select Next to move on to the next page.
- Continue making changes on each page until you reach the Review page.
- After reviewing all your changes to ensure they are correct click on Submit Now to submit the changes to your volume.
- The changes will be sent to the ARC Storage team so they can process the request. This can take up to a business day to complete. They will update you as soon as the changes have taken effect.
What is replication?
With replication, data is written to storage at a separate location for purposes of data protection and service continuity.
What are Snapshots?
Snapshots provide a read-only copy of your Turbo volume at a specific point in time. To a certain extent, this will enable recovery of lost files, however; only files that have been snap-shotted overnight can be recovered. Files that are lost on the same day in which they were created are not guaranteed recoverable. Please be aware that Snapshots will take up space on your volume. If you have 10TB of storage and have 5TB of data, you’ll potentially have 5TB of Snapshots and have used up all of your storage space.
Your snapshots can be found in /nfs/turbo/<volume_name>/.shapshots/
Snapshots can be requested at no additional charge, and are available with the following options:
- Daily snapshot, retained for 1 day
- Daily snapshot, retained for 3 days
- Daily snapshot, retained for 7 days
- Daily snapshot, retained for 7 days, and 1 bi-weekly snapshot
Can I store sensitive data on my volume?
Yes. All sensitive data must comply with our Data Security policies.
Is there a special rate for researchers from Michigan Medicine or the College of Literature, Science, and the Arts?
Both the Med School and the College of Literature, Science, and the Arts offer their PIs subsidized storage volumes. Please refer to the following pages for more information:
How do I move files to and from my new storage volume?
Moving data into your storage volume is as easy as mounting it to a local workstation or server and copying or moving the data to it.
If you have only made the storage volume available only to the Great Lakes HPC Cluster or some other cluster, we recommend one of the following options. We highly recommend using the Globus Connect file management service when moving data in larger volumes than 5TB, but any of the methods listed will suffice, depending on your operating system.
What is the difference between NFS and CIFS?
- NFS – “Network File System” is used for Unix and Linux based operating systems.
- CIFS – “Common Internet File System” is used for Windows and OS X operating systems.
How do I have my volume mounted on Great Lakes?
Select the “Great Lakes” option under “Make Available On” section of the SRS form.
Is it possible to distribute charges for a volume across multiple Shortcodes?
Yes. If you are from Michigan Medicine (Med) or the College of Literature, Science, and the Arts (LSA) please contact your local unit support team to assist you with this process. If you are not in one of these units please contact ARC at arcts-support@umich.edu.
How do I add or remove people from my Turbo volume?
Send these requests to arcts-support@umich.edu. If your volume uses an AD group please indicate that in your email.
What are Unix Groups for?
In order to set appropriate permissions, and provide access for multiple users on our clusters, local Unix groups must be created by ARC to properly administer your NFS Turbo volume. Any user addition or deletions to Unix groups on the Great Lakes HPC Cluster or other ARC-controlled Unix system must be requested by contacting us at arcts-support@umich.edu.
What are Active Directory Groups for?
In order to set appropriate permissions for Windows centric volumes, and provide access for multiple users, Active Directory groups must be created by your local IT department to properly administer your CIFS volume.
We have functionality to control the user lists for an Active Directory group via the membership of an MCommunity Group. If you would like to set this functionality up so you can self-manage membership, please send us email at arcts-support@umich.edu.
How do I set permissions on my new Turbo volume?
The PI associated with the Turbo volume has full control to create directories and set permissions at the lowest level of the volume.
NFS
For NFS volumes, this can be done with standard Unix permission commands, such as:
How do I recover lost files from old snapshots?
Turbo volumes that are configured to use snapshots will save previous versions of files. Please be aware, only files that have been “snap-shotted” overnight can be recovered.
Linux: To recover files lost in your Turbo volume, navigate to the “.snapshots” directory at the root of your volume. Ex: /nfs/turbo/VOLUME-NAME/.snapshots/
$ cd /nfs/turbo/flux-admin/.snapshot
$ ls -1
daily_2019-08-24-_23-30
daily_2019-08-25-_23-30
daily_2019-08-26-_23-30
daily_2019-08-27-_23-30
daily_2019-08-28-_23-30
daily_2019-08-29-_23-30
daily_2015-08-30-_23-30
Windows: You can recover lost files from snapshots natively:
- Open the directory that the deleted file was held in.
- Right click in the directory that the file or folder was stored and select “Properties”.
- Click on the “Previous Versions” tab when the Properties window opens.
- A list of snapshots will be displayed.
- Select the snapshot from which you wish to restore data.
- In the new window, locate the file(s) you wish to restore.
- Simply drag the file(s) or folder to their correct locations
I’m new to storing data across multiple services like Turbo, Locker and Data Den. How do I tell what service is best for the majority of the data I currently hold?
If you are unsure which of our storage services should be used to host your data, we have written some software that you can download and execute to analyze your files to understand how much of your data is stored in large files, how much of your data has been accessed recently, and the distribution of file sizes and access times. The software is accessible here.
This software doesn’t examine the contents of any data files, it merely scans file attributes, it also does not store any file names after searching through the filesystem.
If you have any questions on this software, or if you are unsure about any of the recommendations the tool sends you, please contact us at arcts-support@umich.edu.